mySRA updates
Verifying your identity when you log in to mySRA
04 September 2025
Verifying your identity in mySRA has changed to an app-based verification
Multi-factor authentication significantly reduces the chances of a third party accessing your mySRA account. It is an effective tool that helps protect your data and stop identity theft.
We have further improved the security of mySRA by switching to app-based verification. Instead of receiving a code by text message, you now need to use an authentication app to generate the code.
You will not be able to access your mySRA account if you do not set this up.
How to verify for the first time
- Step 1 – Download an authenticator app
Please download an app on to your mobile device (smartphone or tablet) – we suggest using either the Microsoft Authenticator or Google Authenticator. Or you can use another authenticator app if you prefer.
To install on your Apple/iOS deviceM
To install on your Android device
You only need to enrol your mobile device once – unless you change your device in the future. However, you will need to use the authenticator app to generate a code every time you log in.
- Step 2 – Log in to mySRA
Enter your username and password.
- Step 3 – Scan the QR code
Using your authenticator app, scan the QR code to enrol your device. Once added, your mySRA account will show as 'The Solicitors Regulation Authority' in the app and will generate a six-digit code.
You can then press continue.
- Step 4 – Enter the code
Enter the six-digit code shown in your authentication app and complete your login.
The code in your authenticator app will be replaced by a new one after 30 seconds. You need to enter it before it is replaced.
How to verify when you have an authenticator app
- Step 1 – Log in to mySRA
Enter your username and password.
- Step 2 – Open your authentication app
Open your app to get your six-digit code.
- Step 3 – Enter the code
Enter the six-digit code shown in your authentication app and complete your login.
The code in your authenticator app will be replaced by a new one after 30 seconds. You need to enter it before it is replaced.
What to do if you do not have a mobile device or cannot download an app
Find out what you can do if you do not have a mobile device.
More help
Take a look at our frequently asked questions if you have a query.